These Lay-By Terms and Conditions of Green Cross Manufacturers (Pty) Ltd (“the Company”) should be adhered to at all times and are in accordance with the Consumer Protection Act 68 of 2008.

 

1. Identification documents must be provided for verification on entering into a Lay-By agreement (“Lay-By Agreement”).

2. The Lay-By Agreement will state the date when the Lay-By Agreement begins (“Start Date”).

3. A minimum deposit of 25% of the contract price is required.

4. A date of completion must be agreed upon and stipulated in the Lay-By Agreement (“Date of Completion”).

5. The customer must pay the contract price in full on or before the Date of Completion.

6. The item/s will remain with Green Cross until the contract price is paid in full.

7. The Date of Completion can be for a maximum 4 months from the Start Date.

8. The item/s will be kept for a maximum of 4 months from the Start Date.

9. When item/s are collected, the identification document, verified in terms of clause 1, must be provided.

10. On cancellation of the Lay-By Agreement before the Date of Completion, a 1% cancellation penalty on the contract price will be charged and the balance will be paid back to the customer in cash.

11. If the contract price is not paid in full 60 business days after the Date of Completion, the Lay-By will expire and a 1% penalty will be charged on the contract price and the balance will be paid out in cash.

12. The 1% cancellation penalty will not be charged if the customer’s failure to complete payment was due to the death or hospitalisation of the customer.

13. Items purchased in terms of a Lay-By Agreement are subject to the Green Cross Returns Policy.

14. Customer Care Line 0860 009 855 or customerservice@gxandco.com

1. Gift Cards are issued by Green Cross Manufacturers (Pty) Ltd (“the Company”).

2. The use of a Green Cross or GX&Co Gift Card is subject to the terms and conditions set out herein.

3. Green Cross or GX&Co Gift Cards may be redeemed at Green Cross and GX&Co stores only.

4. The Green Cross or GX&Co Gift Card has no value unless money is loaded onto the card and activated at a Green Cross or GX&Co store till point.

5. Please present the Green Cross or GX&Co Gift Card to the cashier at the Green Cross or GX&Co store for payment of your purchases.

6. Purchases will be deducted from the amount loaded on the Green Cross or GX&Co Gift Card until the value reaches zero.

7. You will be required to sign a transaction slip when you make a purchase with your Green Cross or GX&Co Gift Card.

8. This Green Cross or GX&Co Gift Card can be topped up at any Green Cross or GX&Co store. The maximum amount that can be loaded on the Green Cross or GX&Co Gift Card is R5 000.

9. All purchases in excess of the Green Cross or GX&Co Gift Card balance will be declined.

10. You can check the remaining Green Cross or GX&Co Gift Card’s balance at any till point in a Green Cross or GX&Co store.

11. The balance reflected on the Company’s system is final and binding.

12. This Green Cross or GX&Co Gift Card is only exchangeable for merchandise at a Green Cross or GX&Co store and may not be refunded or redeemed for cash.

13. No cash change will be given.

14. The Green Cross or GX&Co Gift Card may not be redeemed against purchases made anywhere other than at Green Cross or GX&Co stores within South Africa.

15. No remote redemptions are allowed, such as ordering via mail, telephone or internet.

16. This Green Cross or GX&Co Gift Card is valid for 3 years from the date of issue and will expire thereafter. Any money loaded on the Green Cross or GX&Co Gift Card at expiry will be forfeited.

17. The Green Cross or GX&Co Gift Card may not be used to make payments into any Green Cross or GX&Co account, credit card account and/or utilities account.

18. The Green Cross or GX&Co Gift Card may not be used for any illegal transactions. It is your responsibility to determine whether a transaction is legal or not.

19. Misuse of the Green Cross or GX&Co Gift Card may constitute fraud.

20. The Company may choose to revoke your Green Cross or GX&Co Gift Card at any time to protect our interests.

21. The Company reserves the right to limit the number of Green Cross or GX&Co Gift Cards you may purchase.

22. You are responsible for the safety of your Green Cross or GX&Co Gift Card. Should your Green Cross or GX&Co Gift Card be damaged, lost, stolen or copied, the Company will not be liable and your Green Cross or GX&Co Gift Card will not be replaced..

Take note
Please pay specific attention to the following terms! Please note that these terms require you to take on liability, limit the liability or indemnify the Company. Please read them carefully and ask if you have any questions!

23. All purchases remain subject to the Company’s Returns Policy.

24. Customer Care Line 0860 009 855 or customerservice@gxandco.com