Green Cross (a division of A & D Spitz (Pty) Ltd) (“Green Cross”/“we”/“our”) disclaims all liability for any loss, damage or expense however caused, arising from the use of or reliance on the information provided on this website, and does not guarantee the completeness or accuracy of this information.
This site is made available by A & D Spitz (Pty) Ltd and its subsidiaries, affiliates, and parent company.
All product prices shown on this website are merely indicative and will, under no circumstances, be deemed to constitute an offer to sell at those prices. All prices are subject to change without notice. Whilst we make every effort to provide you with the most accurate, up-to-date information, on this website, there may occasionally be one or more items where the price on the website differs from the price of that specific product available in our stores.
All rights in all material and content, as well as the look and feel, design and compilation of this site, are owned by us or our licensors. You agree that you are permitted to use this material and content only as set out in these terms and conditions or as otherwise expressly authorised in writing by us or our licensors, and that you may not otherwise copy, reproduce, transmit, publicly perform, distribute, commercially exploit, adapt, translate, modify, bundle, merge, share, or make available to any person, or create derivative works of such material or content.
We reserve the right, at any time in our sole discretion, to modify, suspend, or discontinue any element of this website, including any service, price, content, feature, or product offered. By your continued use of this website you are deemed to have agreed that neither Green Cross, its holding or affiliated companies, directors, employees, agents, or representatives shall be liable to you or to any third party should any of the aforementioned modifications be made.
We are the owner and/or authorised user of all trademarks, service marks, designs, patents, copyrights, database rights, and all other intellectual property appearing on or contained within this site, unless otherwise indicated. Except as provided in these terms and conditions, use of the site does not grant you any right, title, interest, or license to any such intellectual property you may access on the site. Except as provided in these terms and conditions, any use or reproduction of the intellectual property is prohibited.
You may view this site and you may print hard copies of material on it for lawful, personal, non-commercial use. Any other copying, whether in electronic, hard copy, or other format, is strictly prohibited and may breach intellectual property and other laws in South Africa or worldwide. You are not entitled to reproduce, transmit, publicly perform, distribute, adapt, translate, modify, bundle, merge, share, or make available to any person, or create derivative works of such material, or use it for commercial purposes. All other rights are reserved.
To the fullest extent permitted by law, we, our officers, directors, employees, agents, and assigns, hereby disclaim all liability for any loss, cost or damage (direct, indirect, consequential, or otherwise) suffered by you as a result of your use of the site or from any computer virus transmitted through the site, whether such cost, loss or damage arises from our negligence or otherwise and even if we are expressly informed of the possibility of such loss or damage. In no event shall our total liability to you for all proven damages, costs, losses, and causes of action in the aggregate (howsoever arising) exceed, in the aggregate, R1 000.00.
Law and Jurisdiction
Discounted or Promotional Periods
Whilst we make every effort to provide you with an offering that covers all our styles during a sale or/or discounted and/or promotional period, we cannot guarantee that all sizes and styles on offer will be available in all our stores at the time of purchase. We also do not allow internal movements of stock from store to store during sale and/or discounted and/or promotional periods and stock in store will therefore only be available whilst stock lasts.
Consumer Goods and Services Industry Code
Green Cross is bound by the Consumer Goods and Services Industry Code of Conduct (“Code”) and is a participant in the Consumer Goods and Services Ombud Scheme. An electronic copy of the Code is available
If you have a complaint about the goods or services provided by Green Cross or require information regarding our internal complaints-handling process, please contact our Consumer Care Line on 0860 109 321 or [email protected] and/or [email protected] and/or [email protected] and/or [email protected]
Green Cross may be contacted at:
A & D Spitz (Pty) Ltd, 30 Sloane Street, Bryanston, 2021, Johannesburg
Private Bag X30, Craighall, 2024, South Africa
Tel: 011 707 7000
Right to Approach The Consumer Goods and Services Ombud
In terms of the Code if you have a complaint about the goods or service provided by Green Cross you are required to first refer the matter to Green Cross. If we fail to deal with your complaint within a reasonable time or you are dissatisfied with the outcome of your complaint, you may refer the complaint to the Consumer Goods and Services Ombud. The Ombud’s contact details are as follows -
Tel: 011 781 2607
Sharecall: 0860 000 272
Email: [email protected] or [email protected]
Consumer Goods & Services Ombud
292 Surrey Avenue, Ferndale, Randburg